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Frequently Asked Questions
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Each Covacci piece is crafted with meticulous attention to detail upon order placement. Please allow 2-7 business days for processing and creation before shipping.
Delivery times vary by location:
United States (Domestic):
- Standard Shipping: 3-7 business days
- Express Shipping: 2-5 business days
International Orders:
- Standard International: 10-20 business days
- Express International: 5-10 business days
You'll receive a confirmation email with tracking information once your order ships. You can also track your Covacci piece's journey through our order tracking portal on our website.
Yes, international customers are responsible for any import duties, taxes, and customs fees. These charges are not included in the product price or shipping cost.
You can contact us through our contact page! We will be happy to assist you.