Política de envíos
ORDER PROCESSING & FULFILLMENT
Each Covacci piece is crafted with meticulous attention to detail upon order placement. Please allow 2-7 business days for your order to be processed, created, and prepared for shipping.
SHIPPING METHODS & TIMEFRAMES
Domestic Shipping (United States):
• Standard Shipping: 3-7 business days
• Express Shipping: 2-5 business days
International Shipping:
• Standard International: 10-20 business days
• Express International: 5-10 business days
*Actual delivery times may vary based on destination and customs processing.
SHIPPING COSTS
United States:
• Standard Shipping: Free on orders over $150
• Express Shipping: Calculated at checkout
International:
• Standard International: Calculated at checkout
• Express International: Calculated at checkout
All shipping costs are calculated based on destination, package weight, and selected shipping method.
TRACKING INFORMATION
Once your order ships, you'll receive a confirmation email with tracking information. Track your Covacci piece's journey through our order tracking portal on our website.
INTERNATIONAL ORDERS
Please note:
• Import duties, taxes, and customs fees are not included in the product price or shipping cost
• These charges are the buyer's responsibility
• Please check your country's customs policies before placing your order
ADDRESS ACCURACY
• Please ensure your shipping address is correct at checkout
• We cannot be held responsible for packages delivered to incorrectly provided addresses
• Address changes cannot be made once an order has been placed
DELIVERY ISSUES
In the rare event of a lost or damaged package, please contact our customer service team within 14 days of the expected delivery date.